Student support is extra help apart from the help you
can get in class, the people who are involved with student support are:
Karen Mayfield is a student support officer, she works full time & deals with welfare issues.
Vivienne Ridpath assesses students with dyslexia & psychical disabilities, she works Mondays & Thursdays.
Janet Waters is in charge of literacy support & help with organisation.
Alex Spalding helps with paperwork & works Wednesday afternoons.
John O’Leary is coordinator & works full time.
Vera Baney is the exams, transport & EMA officer.
Oz Osbourne is in charge of mental health issues & works Mondays &
Thursdays.
Terri Kemp looks after deaf students.
Bob Smith is in charge of maths support.
Councillors offer an independent confidential counselling service.
Peer Supporters are students who are trained to give advice & help students who are having problems.
8-9 students are referred to additional support a week, this doesn't include students who go to see the support officer Karen or the councillors.
Literacy is the most common area for referrals.
John O'Leary, head of student support, thinks the service needs more advertising - in particular literacy & numeracy support need more advertising.
Length of video – 3 minutes, no more than 3 & a half.
Areas to focus on – get the point across that if anyone in college is struggling with their course, it is ok to talk to the support officers & they are friendly & approachable.
Do not make a video including information on different additional support needs, focus on the student support officers who are available to help.
Student confidentiality is important.
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